1. The service is provided to customers aged 18 and above.
2. Home services start from 10:00 a.m. to 10:00 p.m.
3. The service is booked using a valid mobile number that can be contacted by No management
4. The reservation must be made via the WhatsApp service at least (3) hours in advance to ensure the reservation. Provide service on time
5. The service is provided to male customers only in the men’s branches and to women only in the women’s branches.
6. You must adhere to service clothing, and for this purpose, shorts and a clean towel are provided. Served once by the masseuse.
7. Please inform customer service and the specialist therapist in the event of any surgical operations. Any injuries or injuries you have or pregnancy in the event of pregnancy for female customers in the women’s branches before the start of the service, and the request may be made by signing the Medical eloquence
8. You can cancel your home service reservation or the service in one of our branches at least (two hours) before the service time, and then the price can be refunded. The service will be completed in full. Otherwise, for home service, an invoice for 100 SAR will be issued and paid by the customer, which is the fee for support services in the event that the massager arrives The site will contact you, and in the event of no response for a period exceeding (15) minutes If there is no or no mobile coverage, the service will be considered void and the value of the fee will not be refunded. It must be equipped A suitable place for the client to provide the service before the masseuse arrives. Service time: 10 minutes after the masseuse arrives at the site, and continues until the end of time. Regardless of any interruption during the service, such as a telephone call, going to the bathroom, etc.
9. If you wish to modify the service or increase the period allotted for the service, you must: Contact customer service to modify the service.
10. Under no circumstances is it prohibited to provide any additional sums or in-kind gifts to the masseuse. Violation of this order will be considered categorically rejected by the administration, and the masseuse will be subjected to punishment. Legal question according to the company’s internal regulations and systems
11. The teachings of true Islam must be adhered to, and any physical or verbal abuse by the client or The masseuse will be dealt with strictly and immediately with the official authorities in accordance with what was stated in ( The system to combat the crime of harassment issued by Royal Decree No. (M/96) dated 9/1439/ 16 AH
12. In home services, the client must not allow the masseuse to leave the place before the arrival of the driver. He will be responsible for the service, and if the masseuse leaves before that, it is a violation on the part of the client and requires Prohibiting the client from benefiting from our services in the future.
13. Massage World Centers or Mantra do not bear any responsibility for the loss of any personal belongings of the person. client while the masseuse is present, and the client must keep personal belongings in the It was intended for preservation.
14. The Massage World or Mantra Centers have the right, for any reason, according to its own evaluation, to refuse... Providing service to any customer without giving any reasons, and the customer is not entitled to obtain justification.
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